Conditions of Use

WHOLESALE INQUIRIES CAN BE MADE USING THE "CONTACT US" BUTTON ABOVE.

PRICES

 Prices are subject to change without notice.

Shipping charges are above basic cost of goods.

DELIVERY OF MERCHANDISE

Most items will be delivered within 8 business days, however, delivery for orders may vary from 9 to 21 business days depending upon the availability of the items ordered and the time required for delivery. Most items are well stocked and ready for shipment, however, due to the HUGE size of our inventory, and pace of wholesale business, some items may become unavailable for several days.

Customers are notified via email when their order is shipped via email.

TERMS AND CONDITIONS OF SALE

Canadian, USA, Australian, New Zealand, Japanese and European customers only please.

We reserve the full rights to request additional shipping costs based on NON-NORTH AMERICAN residency.

We will not ship orders outside of Canada, USA, Australia, New Zealand, Japan and Europe .

We only accept payment methods that appear on our Checkout Page.

All sales are final. No returns, exchanges only upon approval.

We reserve the right to review and refuse an order or customer at our discretion.

WHOLESALE CUSTOMERS PLEASE READ

All wholesale purchases are governed by our administrative and wholesale sales policy. All Sales Are Final. All exceptions are subject to a 20% restocking fee. We only serve wholesale customers who have a current business license to retail merchandise in their area.

Approved Wholesale Customers are offered the best volume and discount pricing available on all items displayed on our website.  Sold Out wholesale items may be substituted with like items unless strictly requested otherwise.

If you have any questions or concerns with this policy please contact our office at sales@rockworldeast.com or by telephone at 1-888-431-9495 .